Anhui agricultural machinery forgings customer is a professional production of agricultural machinery forgings enterprises, products are widely used in the field of agricultural machinery. Due to the high quality and performance requirements of the forgings, the customer has also put forward high requirements for the selection and use of the press. In this context, the press manufacturer provides customized service solutions to ensure that their different needs are met.

First of all, the manufacturer sent professional technical personnel to the customer's production process for in-depth understanding and analysis, and according to the actual needs of customers to recommend the pressure model suitable for its production process. In response to customers' requirements for forging quality and performance, technicians have specially optimized the hydraulic system and mechanical structure of the press to improve the stability and accuracy of the equipment.

Secondly, in the equipment installation and commissioning phase, the manufacturer provides a full range of technical support and services. The technicians thoroughly trained the customer's operators to ensure that they were able to properly operate and maintain the presses. At the same time, in the process of equipment debugging, the technical personnel carried out strict inspection and testing of the performance indicators of the equipment to ensure that the equipment can meet the production requirements of customers.

In addition, the manufacturer also customized special service content according to the actual needs of customers. For example, for the forgings oxidation problems encountered by customers in the production process, the manufacturer sent a professional team for on-site guidance and solution development. Through the use of advanced technology and materials, the oxidation problem is effectively solved, and the quality and performance of forging are improved.

Through the above customized service program, the press manufacturer successfully met the needs of Anhui agricultural machinery forgings customers, and won the trust and praise of customers. The customer said that the service of the manufacturer is very in place, not only to provide high-quality equipment, but also to provide a full range of technical support and after-sales service to ensure the smooth progress of production and the stability of product quality.

This case tells us that in order to succeed in the market, enterprises not only need to provide high-quality products and services, but also need to pay attention to customer needs and experience, and constantly optimize their own service solutions. Only by truly being customer-centric can we win the trust of customers and the recognition of the market.