There is a shaft forging factory in Anhui called "fine shaft forging". This factory specializes in the production of various sizes of shaft parts, products are widely used in the automotive, mechanical, and aviation fields. In order to improve production efficiency and quality, the factory decided to buy a 630T electric screw press.

After market research and price comparison, fine shaft forging finally chose a relatively cheap price, but the reputation in the industry is not well-known manufacturers to buy this press. After the equipment arrived at the factory, the workers were shocked by its size and advanced, and expected it to bring a leap in production.

However, the good times did not last. Just three months after the equipment was put into use, early one morning, when workers started the pressure machine as usual, the fuselage suddenly heard a loud noise, followed by an obvious crack in the fuselage. The workers panicked and immediately reported it to the factory management.

The management of fine shaft forging was shocked and quickly contacted the press manufacturer, asking them to provide after-sales service and maintenance. However, the news on the other end of the phone made them completely desperate: the manufacturer had declared bankruptcy due to poor management and the break of the capital chain, unable to provide any after-sales service and support.

This sudden change makes the fine shaft forging in trouble. They have to spend a lot of time and money to find other repair manufacturers, while facing production disruptions, order delays, and customer loss and other problems. And all this is because of the lack of after-sales service and support hidden behind the price of the press.

This incident has brought a profound lesson to fine shaft forging. They realize that when buying heavy equipment, they can't just look at price, but pay more attention to factors such as brand, after-sales service and support. Because these are directly related to the service life of the equipment, production efficiency and the operating costs of the enterprise.

In order to resume normal production as soon as possible, fine shaft Forging decided to invest more money and time to repair this 630T electric screw press. They contacted well-known maintenance manufacturers in the industry and carried out a comprehensive inspection and maintenance of the equipment. After a period of hard work, the press finally returned to normal operation.

However, this incident also made the fine shaft forging pay a huge price. Not only did they lose a lot of orders and customers, they also spent a lot of money and time in the process of repairing the equipment. This makes them realize that the importance of after-sales service and support goes far beyond the price of the device itself.

In order to avoid similar things happening again, fine shaft forging pays more attention to the selection and evaluation of suppliers in the future procurement process. They not only focus on the quality and performance of the equipment, but also pay more attention to the reputation, brand and service capability of the supplier. They understand that only by choosing a reputable provider who can provide continuous service can they ensure the sound operation and sustainable development of their business.