In the field of manufacturing, equipment failure is an inevitable problem in the production process. However, when Zhang, who produces auto parts in Shandong, encountered equipment failure, he did not feel helpless and frustrated, but chose the after-sales team of Zhengzhou Hualong Machinery.

Zhang General company has been using Zhengzhou Hualong machinery servo electric screw press for production. When the equipment failed, he immediately contacted the after-sales team of Zhengzhou Hualong. He was very satisfied with the professionalism and timely response of the after-sales team.

After learning of the fault of the servo electric screw press, the after-sales team of Zhengzhou Hualong responded quickly and solved the problem through active communication and coordination offline and online. They first understood the specifics of the device and then quickly developed a solution. In just 2 hours, the after-sales team successfully solved the problem of equipment failure, so that Zhang's production line resumed normal operation.

Mr. Zhang spoke highly of the professionalism and timely response of Zhengzhou Hualong machinery after-sales team. He said: "The after-sales team of Zhengzhou Hualong Machinery is not only professional, but also very caring. They not only solved the problem of the electric screw press failure, but also provided us with a lot of useful advice and guidance. Such a service makes us very reassured, but also let us trust Zhengzhou Hualong machinery more."

As a customer demand-oriented enterprise, Zhengzhou Hualong Machinery has been committed to providing customers with high-quality servo electric screw press products and services. Their after-sales team has won the trust and praise of customers with professional and intimate service.